Privacy Policy

Alpha Utility Services L.L.C. is fully committed to safeguard your personal information. Alpha Utility Services L.L.C. must obtain some basic personal information like Name, address, telephone number, Email address etc. from you to provide you with the services and products. This information is helpful to both Alpha Utility Services L.L.C. and you to provide services easily and to contact you in time. From time to time, Alpha Utility Services L.L.C. may request your valuable feedback for the evaluation of the services. Alpha Utility Services L.L.C. might invite you to actively participate in polls or surveys that may be posted on our website or mailed to you directly. Participation in survey or polls is completely voluntary.

Alpha Utility Services L.L.C. only uses your personal information to provide you the service at your account, to take your feedbacks, to take suggestions regarding any improvements, and to update you about additional products or services that may be of interest to you.

Alpha Utility Services L.L.C. does not leak your personal information to third parties who does spamming. Alpha Utility Services L.L.C. however, may share selected information under certain conditions as part of normal business operations under confidentiality agreements.

Our site may contain links to other Web sites. Alpha Utility Services L.L.C. is not responsible for the privacy practices or the content of such Web sites.

Terms of Use:

By visiting Alpha Utility Services L.L.C. site you are agreeing to be bound by the following terms and conditions. Alpha Utility Services L.L.C. may change these terms and conditions at any time without notice. Your continued use of Alpha Utility Services L.L.C. website means that you accept any new or modified terms and conditions that we come up with. Please re-visit the `Terms of Use' page at our site from time to time to stay abreast of any changes that Alpha Utility Services L.L.C. may introduce.

The term Alpha Utility Services L.L.C. is used through this entire Terms of Use document to refer to the website, its owners and the employees and associates of the owners.

Registration of Account and Transactions:

By registering, you certify that all information you provide, now or in the future, is accurate and you agree to the following:

  1. To keep your Password safe at all times and not to disclose it to any other person.
  2. To ensure that your computer is kept free of viruses and Trojans.

By Registering you also acknowledge, understand and agree that your account cannot be sold, transferred or lent to any third party and it is prohibited to allow any third party to use your account and/or to accept to use the account of any third party.

You also agree that all transactions you make on this website must be made with your own credit card and that failure to do so will prompt an investigation and result in possible legal action.

Alpha Utility Services L.L.C. reserves the right at its sole discretion and without notice to deny you access to you account, this website or any portion thereof for the following reasons:

  1. For any unauthorized access or use by you or a third party.
  2. For credit card payments made on a third party credit card.
  3. In case you attempt to and/or assign or transfer any rights granted to you under this Agreement.
  4. If you violate any of the other terms and conditions of this User Agreement.

Copyrights:

Alpha Utility Services L.L.C. website as well as the design and information contained in this website is the valuable, exclusive property of Alpha Utility Services L.L.C. and nothing in this Agreement shall be construed as transferring or assigning any such ownership rights to you or any other person or entity.

You agree not to repeat or rebroadcast in any way any of the information made available on Alpha Utility Services L.L.C. website for any reason whatsoever. You agree that if you do repeat or re-post any of the information made available on Alpha Utility Services L.L.C. website by any mean, you will be liable for actual and punitive damages as determined by Alpha Utility Services L.L.C. and additional damages to be determined by the UAE courts.

Delays in Service:

Alpha Utility Services L.L.C. (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. Alpha Utility Services L.L.C. has no responsibility to provide you access to Alpha Utility Services L.L.C. website while interruption of Alpha Utility Services L.L.C. website is due to any such cause shall continue.

Indemnification:

YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS Alpha Utility Services L.L.C. (INCLUDING ITS AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, GROUP COMPANIES, AGENTS, REPRESENTATIVES OR SUBCONTRACTORS) FROM ANY AND ALL CLAIMS AND LOSSES IMPOSED ON, INCURRED BY OR ASSERTED AS A RESULT OF OR RELATED TO:

  1. YOUR ACCESS AND USE OF Alpha Utility Services L.L.C. WEBSITE.
  2. ANY NON-COMPLIANCE BY YOU THE USER WITH THE TERMS AND CONDITIONS HEREOF.
  3. ANY THIRD PARTY ACTIONS RELATED TO USERS RECEIPT AND USE OF THE INFORMATION, WHETHER AUTHORIZED OR UNAUTHORIZED.

Any clause declared invalid shall be deemed severable and not affect the validity or enforceability of the remainder. These terms may only be amended in a writing signed by Alpha Utility Services L.L.C..

Conflicting Terms:

If there is any conflict between this User Agreement and other documents, this User Agreement shall govern, whether such order or other documents is prior to or subsequent to this User Agreement, or is signed or acknowledged by any director, officer, employee, representative or agent of Alpha Utility Services L.L.C..

General Agreements:

This User Agreement constitutes the general agreement between the parties, and no other agreement, written or oral, exists between you and Alpha Utility Services L.L.C. By using the Information on Alpha Utility Services L.L.C. website, you assume full responsibility for any and all gains and losses, financial, emotional or otherwise, experienced, suffered or incurred by you. Alpha Utility Services L.L.C. does not guarantee the accuracy, completeness or timeliness of, or otherwise endorse in any way, the views, opinions or recommendations expressed in the Information, does not give investment advice, and does not advocate the purchase or sale of any security or investment by you or any other individual. The Information is not intended to provide tax, legal or investment advice, which you should obtain from your professional advisor prior to making any investment of the type discussed in the Information. The Information does not constitute a solicitation by the information providers, Alpha Utility Services L.L.C. or other of the purchase or sale of securities.

THE SERVICE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE. SPECIFICALLY, Alpha Utility Services L.L.C. DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO:

  1. ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES.
  2. ANY WARRANTIES OF TITLE, WARRANTY OF NON-INFRINGEMENT, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORT, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

NEITHER Alpha Utility Services L.L.C. NOR ANY OF ITS EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS, AFFILIATES, GROUP COMPANIES OR CONTENT OR SERVICE PROVIDERS SHALL BE LIABLE TO YOU OR OTHER THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. BECAUSE SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH COUNTRIES, THE RESPECTIVE LIABILITY OF Alpha Utility Services L.L.C., ITS EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS, AFFILIATES, GROUP COMPANIES AND CONTENT OR SERVICE PROVIDERS RESPECTIVE LIABILITY IS LIMITED TO THE AMOUNT PROVIDED UNDER SAID LAW. FURTHER, YOU AGREE AND UNDERSTAND THAT ALL SERVICES PROVIDED ARE NON-REFUNDABLE AND THAT YOU SHOULD CAREFULLY CONSIDER WHETHER OUR SERVICES ARE ABLE TO MEET YOUR NEEDS.

Termination:

This User Agreement and the license rights granted hereunder shall remain in full force and effect unless terminated or canceled for any of the following reasons:

  1. immediately by Alpha Utility Services L.L.C. for any unauthorized access or use by you.
  2. immediately by Alpha Utility Services L.L.C. if you assign or transfer (or attempt the same) any rights granted to you under this Agreement.
  3. immediately if you violate any of the other terms and conditions of this User Agreement.

Termination or cancellation of this Agreement shall not affect any right or relief to which Alpha Utility Services L.L.C. may be entitled, at law or in equity. Upon termination of this User Agreement, all rights granted to you will terminate and revert to Alpha Utility Services L.L.C.. Except as set forth herein, regardless of the reason for cancellation or termination of this User Agreement, the fee charged if any for access to Alpha Utility Services L.L.C. is non-refundable for any reason.

Jurisdication:

The terms of this agreement are exclusively based on and subject to the laws of the UAE. You hereby consent to the exclusive jurisdiction of the Dubai Courts in all disputes arising out of or relating to the use of this website. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions.

Customer Support E-mail: info@alphautilities.co.ae
Technical Support E-mail: tech.support@visualsparks.com